Refund policy
Thank you for choosing Faith Mode. We sincerely appreciate every customer who supports our mission, and we want you to feel informed and confident before placing your order.
Because many Faith Mode products are made to order or produced in limited quantities, all sales are final. We are unable to accept returns, issue refunds, or provide exchanges for reasons such as selecting the wrong size, personal preference, or a change of mind.
Before completing your purchase, please take a moment to review the product description, sizing chart, color selection, shipping address, and other order details. If you have a question about a product or need help understanding its sizing information, please contact us before ordering. We will be glad to assist you.
While general returns and exchanges are not available, we stand behind the quality of our products. If your item arrives damaged, defective, or different from what you ordered, we sincerely apologize and will work to make it right.
Please contact customerservice@faithmode.com within seven days of delivery. Include your order number, a brief description of the issue, and clear photographs showing the item and affected area. Once the issue has been reviewed and approved, we will provide an appropriate replacement at no additional cost.
Please do not return an item unless our customer service team instructs you to do so.
By completing a purchase from Faith Mode, you acknowledge and agree to this policy. Your rights under applicable consumer-protection laws are not affected.
Thank you for supporting Faith Mode and allowing us to serve you. God bless you.
Customer Service
customerservice@faithmode.com